Below is a note from our Chairman & CEO, Scott Woodard, describing how ShowingTime is handling the situation.
Dear Clients,
As the COVID-19 situation continues to evolve, we’re focusing on the well-being and safety of clients, staff and families, which is our highest priority. We are also taking measures to respond to this pandemic while we continue to serve your business needs.
During this rapidly evolving crisis, we have been monitoring developments closely and are following all recommendations of the World Health Organization and the Centers for Disease Control and Prevention (CDC). We remain open and operational, as we’re fortunate to have the technological bandwidth and capabilities to serve our clients remotely. While the virus is proving most serious for the elderly or those with existing health conditions, we realize all of us are at risk and want to help limit the spread of COVID-19:
- All our employees are currently working remotely.
- Day-to-day business activities are continuing.
- Our team is foregoing travel for the near future.
- We’ve also added notifications to showing agents asking them to confirm that, to their knowledge, they do not have COVID-19, when scheduling a showing.
- Overlapping showings are being discouraged so agents may show homes without concern that another agent will be there, in line with recommendations to practice social distancing.
The CDC is currently recommending people not gather in groups of 10 or more. Additionally, restrictions have been announced in many states to postpone public gatherings larger than 50 people.
Best Practices for ShowingTime Setup
When setting up your listings, you can choose “No” for “Allow Overlapping Showings” in the Appointment Restrictions. The Set Up Listings in ShowingTime user guide can help you with this.
Tracking the Impact of COVID-19 on Home Showings
We have already received a tremendous response from clients inquiring about how the situation is affecting home showings. To provide insight into the impact of COVID-19, we have developed a chart to track showing current activity and assess it against data from the same period in 2019. You may view this chart, which is updated daily, at www.showingtime.com/impact-of-coronavirus/.
We’re encouraging our team to stay current by visiting the CDC’s website and other news websites for the latest updates. Additional information about the impact of COVID-19 on the real estate industry can be found on the National Association of REALTORS® website.
We’d suggest referencing any communications from your Association and MLS to verify any protocols or policies for your local market.
We remain committed to you during these challenging times and will continue to provide the same level of quality service that you have come to expect from ShowingTime. We hope that you and your loved ones are and will remain safe and well.
Sincerely,
Scott Woodard
Chairman & CEO
